Appointments

Booking an appointment

You can book an appointment in different ways. There are only a limited number of appointments each day, and we take them on a first-come, first-served basis.

Call 0115 8965 002 after 8am to book an appointment. The receptionist will ask why you need the appointment to make sure you see the right person.

You can also book online appointments using SystmOnline by using this link: SystmOnline Login.

To get you username and password, you will need to speak to our reception team. Find out more on our Online Services page.

Urgent appointments

To request an urgent appointment for today or tomorrow, phone us on Call 0115 8965 002 to speak to reception. Please call after 9am if possible. If your appointment is before 9am, please call as soon as you can after 8am.

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Cancelling or changing an appointment

If you can’t make it to your appointment, please let us know as soon as you can so someone else can use it. You can cancel by phone or in person.

Call 0115 8965 002 to speak to reception. Please call after 9am if possible. If your appointment is before 9am, please call as soon as you can after 8am.

Patients who miss appointments without cancelling may not be able to book future ones.

Evening and weekend appointments

We offer evening and weekend appointments, either at this practice or another NHS practice nearby, through the Enhanced Access service.

Additional appointments are available: 

Monday – Friday from 6.30 pm – 8pm 

Saturday from 9am – 5pm

This is not a walk-in service. Speak with reception to book an appointment.

The service is supported by GP+ Nottingham City.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Home visits

If you can’t come to the practice because you are housebound or too sick, you can request a home visit. Call reception before 10:00.

Your doctor will decide if a visit is needed and how urgent it is. You may need to explain your condition.

You may also get a home visit from a nurse or health visitor, depending on your needs.

If you use sign language, we can arrange for a British Sign Language interpreter. We also provide interpreters for patients whose first language is not English. Ask when booking your appointment.
If you’d like a chaperone during your appointment, let your doctor or nurse know. They will be happy to help.

Click here for our full Chaperone Policy.
Doctors at this practice cannot sign passport forms or firearms licenses.